Shipping policy
Shipping Policy
Effective Date: 22 July 2026
At Auréon, we are committed to delivering your order safely and as quickly as possible. Please read our Shipping Policy to understand how your order is processed and delivered.
Order Processing
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All orders are processed within 1–3 business days after payment confirmation.
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Orders are processed only on business days (Monday to Saturday, excluding public holidays).
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During sales, festive seasons, or new product launches, processing times may be slightly longer.
Estimated Delivery Time
Delivery timelines are estimated as follows:
| Location | Estimated Delivery Time |
|---|---|
| Metro Cities | 3–7 Business Days |
| Other Locations | 5–10 Business Days |
Please note that delivery times are estimates and may vary due to factors beyond our control, including courier delays, weather conditions, public holidays, or remote delivery locations.
Shipping Charges
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Shipping charges, if applicable, will be displayed during checkout before payment.
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Any promotional offers for free shipping will be clearly mentioned on the website.
Order Tracking
Once your order has been shipped, you will receive a tracking link via Email or SMS.
You can use the tracking information to monitor the status of your shipment.
Delivery Attempts
Our courier partners may attempt delivery multiple times. If delivery is unsuccessful due to an incorrect address, unavailability of the recipient, or refusal to accept the package, additional shipping charges may apply for re-delivery.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping details while placing an order.
Auréon is not responsible for delays or failed deliveries caused by incorrect or incomplete shipping information provided by the customer.
Delayed Deliveries
While we strive to deliver every order on time, unexpected delays may occur due to:
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Weather conditions
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Natural disasters
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Public holidays
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Courier service disruptions
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Government restrictions or unforeseen circumstances
We appreciate your patience in such situations.
Contact Us
For any shipping-related questions, please contact us:
Brand: Auréon
Email: Aureonbusiness7@gmail.com
Business Hours:
Monday – Saturday
10:00 AM – 6:00 PM (IST)
Please include your Order ID when contacting us for faster assistance.
Last Updated: 22 July 2026



